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Testimonials

Here's just a small collection of some of the kind messages and comments we have had from satisfied customers around the World.

On Friday my sofa arrived at my home in Spain. It is well made, is so pretty and wonderful. Thanks to you all.

Mrs. Gamarra, Spain

Today we got our furniture. My wife and I, we love it. It was difficult for the haulage company to get into our street but they managed it. Now when I write I sit on the Mountbatten chair and I enjoy it. Thank you for the good service, I will suggest your company to my friends.

Mr .Freiwald, Germany

Today I received the furniture. They are better than I expected. Thanks a lot for your cooperation and congratulations on your good work and the good and quick transportation. Thanks again.

Mrs. Tsiokou-Goranitou, Greece

I just wanted to say that our settee arrived safely yesterday. But also to add that we are very pleased with it, it is very well made and the leather is good quality and a close match with the other chairs, all in all a great result. We will quite happily recommend you to others who may ask where it came from.

Mr. Phelan, France

I am sending this e-mail to tell you that we have had our furniture delivered and am very pleased with it. It is a lovely colour, very comfortable and looks just as we hoped. The delivery men were very efficient and helpful and polite. I would recommend your firm to anyone looking for leather furniture.

Regards, Iris Brand, Spain

I would just like to say a big thank you for our gorgeous Chesterfield suite. We love it! The workmanship is of the highest quality and the colour is exactly what we wanted. Our suite was ready and delivered earlier than expected, much to our delight and the delivery men were lovely and a credit to your company.

Mrs. Blackmore, Birmingham

I would just like to say that the Lincoln chair arrived, and what a beautiful chair it is, the photo does not give credit to the craftsmanship that has gone in to it. Could you please pass on my thanks to the people that were involved in making the chair please, also to the delivery men, who were very pleasant and a credit to Chesterfield Direct.

Phil Holmes, Scotland

I just wanted to drop a quick mail just to say thank you for helping out in our time of need. The sofas and chairs looked great on our exhibition stand in Berlin a few weeks ago, everyone was very impressed. Thanks again.

Fruit of the Loom, Telford

Just a short note to let you know that I have taken delivery of the two sofas and footstool and am delighted with them.  Thanks to yourself and your team for an excellent service.

Mr. McMurray

I have been meaning to write to you for ages to let you know how pleased I am with my two Canterbury sofas and matching footstool.  They're super comfortable, look great and the leather is lovely.  Thanks for suggesting these as an alternative to the design I originally chose, and suggest the alternative leather (Vele Pebble rather than Parchment) and for being so helpful in general.

Mrs. Phelps, Spain

Just taken delivery of my custom-made 3-drawer Queen Anne leg bureau.  We have received excellent service and outstanding quality.  We would recommend you to our friends, the delivery guys were also great.  Thanks for everything.

Mr. Fry, Warwick

I have my Chesterfield suite on Sunday 25th May, just as promised. Very satisfied indeed with you work and the quality of the suite is fantastic. Would consider buying from you again, and would recommend this to my colleagues!!!

Novan, London (a very happy customer)

Thank you so much for wonderful service again. I was so pleased with the little Cambridge sofa I bought last year, I bought a bigger one and some stools to go with it this year! Your guys had to lug them up to the fourth floor; they were bang on time and didn't complain a bit! I have been paid many compliments over this furniture from visiting friends and always mention Chesterfields Direct. Thank you again for your efficiency, friendly service and high quality products.

Mrs. Galley, Birmingham

Thank you for the Hampton chair which arrived promptly. We are delighted with it, thank you for your efficient friendly service and for the quality of your product.

Mrs. Silcox

I received the chair yesterday (fast delivery!!), it's really perfect, I have been looking for it for a long time. It was very difficult for me to find a chair which matches with my kidney shaped desk. If I need another Chesterfield item, I will of course contact you, I am really happy!

Eric, Germany

Just taken delivery of my custom made 3 drawer Queen Anne bureau. Excellent service and outstanding quality. Would recommend you. Delivery guys were great, thanks for everything.

Mr. Fry, Warwick

Received the suite, it is fabulous. Thanks for everything.

Mrs. McGettigan

The Chesterfield corner suite and captain's chair have arrived. They are beautiful and I wanted to thank you for the quality and punctuality. I am very satisfied.

Claudio, Italy

Just to let you know that I received the sofa today, and am very pleased, thanks for your great service.

Mrs. Trent

Many thanks for the prompt and friendly delivery of our suite, we are delighted with it.

Mrs. Barker, Ireland

I am very happy with my new sofa. The delivery was very, very quick and the driver very helpful. My son would like a Chesterfield too, so next year we will order in your shop again.

Mrs. Cirivkovic, Germany

Absolutely brilliant chairs and thank you so very much for managing to deliver and sort out in our absence! I am delighted with both the furniture and your first class service.

Mrs. Haigh, Stafford

I'm writing to express my heartfelt thanks to everyone at Chesterfields Direct for the wonderful bespoke furniture that arrived this morning.

The purchasing process couldn't have been easier. On my original visit to the showroom (a long trip but well worth it) expert friendly help was on hand to discuss my specific requirements and suggest options. Sharon dealt with my subsequent order in the most efficient manner (right down to deciphering my comprehensive and somewhat confusing list of measurements and dimensions of the route from the street to my first floor sitting room, to reassure me that it didn't look as though the roof would need to come off when my order was delivered!). Your delivery team today was excellent - they arrived promptly and I was astonished how quickly my order was unwrapped and in place (and it was very nice that they took a moment to genuinely admire it with me).

But my greatest thanks must surely go to the craftsmen whose magnificent work now has pride of place in my sitting room. A superb Cambridge sofa and Lincoln chair, hand crafted to my specifications, and at such a reasonable price, to be appreciated and cherished for many years to come. It doesn't get better than that, does it?

Mr Jackson, East Midlands

Our Chesterfields arrived yesterday and look superb. Please thank your team for a great job. Getting them up 3 flights of stairs was a little challenging; thankfully they were very well wrapped! Your chosen carrier was also very efficient and helpful, their driver, Chris even helped carry them into the villa.

Kind regards, Gary and Jenny Thomas, Italy.

This morning my chair has arrived, a big nice present for myself.  Thank you very much for the uncomplicated correspondence with you and your team.  Now all my friends can see your good product and I hope they will contact you. 

Mr. Pagel, Germany.

This is the best suite we have ever had, thanks.  I am disabled and have spent about £3000 in the last 5 years on suites which have not been what we saw in the shops, but we are happy now.  Once again thanks, great delivery service and very friendly and helpful staff.

Mr. Gass

Just received the captain's chair and am very pleased with, the whole family love it too.

Mr. Tylee

I would like to thank you and your colleagues for preparing this breathtakingly beautiful chair for me.  I ordered my oxblood sofa from you in 2007 so I knew that you would send me a wonderful chair.  I did not expect but instantly noticed that the shading of the oxblood leather on the two sides of the armrest is the same.

Mrs. Battha, Bromley

I would just like you to know that we are very pleased with the Chesterfield suite that was delivered yesterday. The drivers were very good and were kind enough to take the old suite to our neighbour's garage.

Mrs. Cass

Thank you for the flash dispatch! The chair arrived on Tuesday here in Germany, fastest shipping from England I have ever had. The chair is in very good condition and now in use. Thank you for this wonderful furniture.

Mr. Pitsch, Germany

I received my new suite on Monday and just wanted to say how very pleased I am with it. The colour and style are beautiful – thank you so much.

Mrs. Bacon

I had my Chesterfield delivered last night by two lads who were obviously exhausted.  They'd battled through snow, rain and high winds delivering in Scotland and then made their way to me at Greta Bridge, just outside Barnard Castle.  To be honest, I didn't expect to see them.  They had given me a courtesy call to let me know that they might be late but promised that they would deliver that night.  They actually got to my house at about a quarter to ten at night.  Despite the fact that they had had a particularly trying day they were still courteous and efficient, unwrapping my settee and placing it exactly where I wanted it.  They even took the packaging away!  I didn't get the name of these guys, but can you give them a big thank you from me, they did a great job and deserve a lot of praise for finishing their round under really difficult circumstances. The chesterfield is also great by the way!

Dr Chris Jellis

Hi I just thought I would drop you a line to say how very impressed I am with my 3 piece suite that was delivered last Saturday. It is beautiful and very comfortable, I am well pleased ,so has everyone who have seen it, I am also very pleased with the service, the delivery guys were a credit to your company, polite, friendly and stated what time they were going to deliver and was on time! I will be looking for a desk and chair later on in the year and have seen some I like on your web site, I will certainly look again nearer the time, thanks again.

Mrs. P. Holmes, Rochford.

The sofa landed into us and it is very nice. I just wanted to thank you for the whole process which went very well and the haulage company did a great job. Will recommend you to other family and friends. All the best.

Mr. Meaney, Ireland

We would like to thank you all for our beautiful Chesterfield suite we purchased, we are so happy and satisfied with our bespoke sofa and chairs, the comfort and quality of the leather, also the detail in the making of them is exquisite. Special thanks to Sharon for her help, patience, and professional manner dealing with us. Fantastic purchase.

Mrs. Tremarco, Liverpool

We are very satisfied with the service, despite all, we went via the internet and everything was very easy and our trust achieved. We are also very happy with the product. Congratulations also for the delivery, right on time as announced. We will recommend your products and your company to our French friends.

Mr. Pellegrino, France

Just a quick note to say thank you for my new chair, which was delivered safely last weekend. I am very pleased with it and it looks great in my room, a real quality piece of furniture. Thanks once again for your great service.

Mr. Peerless, Dorset

Our furniture has been delivered. It is beautiful, just like how I imagined it to be. I would like to thank you all for the very good handling, flawless delivery and for the wonderful manufactured furniture. I will recommend you to all our friends in Germany.

Mr. Copur, Germany

We would just like to say thank you for sorting our order out so quickly and your excellent service at the showroom in Rochdale, and the efficiency and professionalism of you and your staff and also thanks to the delivery guys for getting our Chesterfield here safely. We are really pleased with the Chesterfields they look fantastic in our new house. Once again thank you, I find people are very quick to complain so it's nice to say thanks when it's fully deserved.

Mr & Mrs McKenzie, Cannock

Just wanted to say I am delighted with my new sofa, and special thanks to the two delivery men who were both friendly yet professional - they are a credit to your company.

Mrs I Faulkner, Middlesborough

A big big thank you to you all for the splendid job carried out. The sofa is a true beauty and an impeccable service on your behalf. As they say in marketing; a satisfied customer will continue purchasing and recommend the product. In the near future we will be purchasing another sofa from you, and we have already recommended you to a few friends who we think will purchase one too. Great job, many thanks.

Ramón & Ana, Spain

Just wanted to say how delighted I am with my desk, captain's chair, armchair and bookcases which were delivered a couple of weeks ago.  I now have a study to die for and the wife no longer sees me for hours on end!!  Seriously, she is as thrilled as I am.  The quality and look is excellent and I have to say that from my initial phone call to the actual delivery the service was excellent.  Always polite and cheery on the phone and nothing was too much trouble.  I would happily recommend Chesterfields Direct to anyone.

Mr. Rutter

Just a quick note to thank you for a quick and easy purchase of a beautiful bespoke Queen Anne chair, from the initial couple of enquiry e-mails, a confirmation phone call and delivery three and a half weeks later by two very helpful delivery men.  All in all a very professional and first class service.

Mr. Sterry, Suffolk

Received my 3 seater Cambridge sofa today, I am delighted with it as its perfect and just to say the delivery guys were so nice and so very helpful.  You are a great company to do business with and the quality of the sofa is outstanding.  Thanks again.

Mrs. Giblen, Perth

We got the couch on Friday, it's lovely thanks.  Just to say that everyone in your company has been lovely to deal with and we have been very impressed with the customer service.  We would not hesitate to recommend you to anyone else.  Please pass this message on and well done to everybody!

Mr. and Mrs. Buckland, Liverpool

Took delivery of our Burlington 3str and 2str sofas just over an hour ago and I would like to say that we are delighted with it. I would also like to compliment you on your delivery men who were both very professional and polite. We have received top quality sofas and the best customer service – thank you. We shall not hesitate to recommend your company.

Mrs. Broomfield, Huddersfield

Just wanted to say how very pleased we are with the overall experience from your company and would highly recommend you to anyone, no problems from the start to finish and very pleased with the sofa. Thank you very much to you all.

Mrs. Pullinger, Arlesford

Just a quick note to say thank you for our Chesterfield that arrived yesterday. It is always a little concerning when ordering over the internet, not actually seeing and touching before hitting the order button. We needn't have worried! Our Chesterfield is perfect, even better than we had hoped. The standard of craftsmanship, the quality of the leather and the general design and look are all excellent. I'm sure we will be using you again and will certainly tell all our friends about your excellent company.

Ian Bell, Evenley

Just want to say that you made a happy fellow! The furniture is absolutely gorgeous!!

Pete, Finland

I just wanted to say that my wife and I are absolutely delighted with our dealings with your company. The new suite was all that we hoped for and contact with you was superb throughout the whole process, from ordering to delivery. The suite was delivered exactly as requested by 2 extremely helpful, friendly and courteous guys and after a week of sitting/lying on it and dragging people in off the street to see it, we couldn't be happier.

Thank you ever so much, it is a pleasure to deal with such a professional company. Your products are exemplary.

Mr. Griffiths, Liverpool

We have taken delivery of our new chesterfield today. WOW! It is beautiful - so well made. So many times people write to complain but rarely to compliment. We have been delighted with your service, advice and patience (delays in our building work) and will recommend you to all that will listen!!

It is lovely to be able to buy quality and bespoke British made products. Again thanks to all concerned including your efficient delivery men!

Best wishes, Mr and Mrs. Roebuck, Cumbria

Hi, thanks, received the delivery. The chair is fantastic, such a good job of matching my request. Quality and service are excellent.

Best wishes, James Cranley, London

Thank you so much for the fantastic suite. It is wonderful quality at such a low price. We're utterly delighted with it. The delivery guys were so pleasant and helpful despite their long day in atrocious weather conditions. You are a first class company to deal with and we will be sure to buy from you again.

Mrs. Callaghan, N. East

We are extremely happy with our Admiral chair purchased – in fact it is much admired and there is competition to occupy!!

Regards, Mr. Eskholme, Gloucestershire

I meant to mention it before, but a big thank you for the sofa. I didn't expect it so soon after ordering and at a great price too. We are very pleased with the settee and my dealings with you. If only all retailers were so easy to deal with.

Regards Gareth, UK

Suite delivered this morning, it is fantastic and the delivery lads did a great job. Many, many thanks

Mr. Taylor, Weston Super Mare

I just had to drop you a line to let you know how thrilled I am with your service and my fabulous suite! I placed my order on the 12 th August and two weeks later my living room smells of leather and I have wonderful sumptuous seating. When I placed my order I was told exactly what would happen and when, from what needed to be paid at the time to the delivery arrangements. I t was great that so much information was volunteered rather than me having to ask a load of questions at the time. This morning two very nice deliver guys turned up, and they took great care not to mark or scuff my new decor, they knew I had an important birthday lunch to go to and made a special effort to make sure they came in time so I would not be late. Please pass on my thanks to them, they gave a professional and friendly service. The suite, what can I say, it is always a risk buying sight unseen, and I am glad I took it. The furniture is extremely well made and so very comfortable. I am afraid I have lost the Queen Anne chair to my brother, who made a beeline for it when he came over. My niece's partner has decided the club chair is his favourite, but thankfully I still have possession of the Chesterfield sofa. I have not spent this sort of money on something on line before, and I am so glad I did. The quality is superb and the price more so. I don't know how you do it, but I am so grateful that you do. I will not hesitate to buy from you again.

Mrs. West

Many thanks for the delivery of the Monks suite it is exactly what I wanted. I would also like to thank your delivery men they were not only punctual but very obliging and courteous, once again many thanks

Mrs. Notley, Goole

I must say that the Mountbatten chair is a fine office chair. I do thank you sincerely for producing such a delightful and well made piece of furniture and thank you for the excellent service you offered. I will definitely return to you again sometime n the future and of course without reservation recommend you to other.

Dr. Peveller

Just to let you know the suite was delivered today. It is really nice and we are very pleased with it. Thank you so much for all your help in the organisation of this. I would recommend your company to anyone.

Lesley, Spain.

Just a quick note of thanks. The chair was delivered very promptly at 7am this morning and it is I must say, brilliant. Many thanks for your help and understanding and I won't hesitate to recommend your company to friends and contacts.

Mr. Dixon

Thank you for the beautiful Chesterfield Suite.

Mrs. Ryans, Bolton

Just to say the footstool arrived and looks great (like all the other stuff), very many thanks for all your help and assistance. There may be cone or two more bits to get when I get a big more flush, will be back in touch.

Mr. Owen, Essex/Russia

Just to sway the furniture arrived safely today! It was delivered to our garage and they did a great job. I am so excited to move it into our new lounge! It looks lovely. Thank you very much for everything and also your friendly, helpful service.

Mrs. Burckhardt, France